The KRA M-Service
Kenya Revenue Authority in its bid
to improve service delivery to its clients, the taxpayers, has implemented a
mobile phone-based services platform, The KRA M-Service.
The KRA M-Service has two service
components i.e.
1.
SMS and USSD Informational Services
The SMS and USSD informational
services are meant to have the taxpayer access specific information held in KRA
by making simple queries on SMS or the menu driven USSD. This is aimed to
decongest KRA banking halls as taxpayers will be enabled to get the information
through their mobile phones rather than by visiting KRA offices.
The services are uniformly available
through the following mobile network operators:
a)
Airtel
b) Orange
c) Safaricom
For successful SMS query, you are
required to have some basic information (identifier) of what you are querying
for e.g. Vehicle Registration Number, Simba Entry Number, etc. You should then
send the SMS in the format recommended for the particular service to SMS
Number 22572.
The USSD Service is menu driven and
you are required to dial the USSD code *572# to access the menu. You
should then type in the relevant identifier for the service sought e.g. PIN,
Vehicle Registration Number, Simba Entry Number, etc.
The services available in these two
platforms are listed below:
- Domestic Taxes: Individual PIN Checker, Company PIN Checker, Tax Compliance Certificate Status Checker, Tax Station Enquiry.
- Customs Services: Clearing Agent Status, Manifest Status, Manifest Amendment Status, BL/AWB Status, IDF Status, Entry Status Validation, Direct Assessment Amount Payable, Temporary Car Exportation Status, Simba Entry Amount Payable, F147 Amount Payable, Simba Entry Payment Status, F147 Payment Status
This service attracts a network
operator charge of KES 5.
2. Mobile
Payment of All Taxes
The mobile payment system is meant
to simplify the tax payment process as well as provide taxpayers with a more
convenient alternative for payment of various taxes that amount to KES 70,000
or below.
The mobile payment service is
available on Safricom MPESA using the Paybill option with KRA
Business Number 572572
To make payments, the taxpayer needs
obtain a unique KRA Payment Reference Number (E-Slip Number) online from
KRA business systems as follows:
- Domestic Taxes – iTax
- Customs Services – Simba
They can then proceed to make
payment using the e-slip number provided using funds in their mobile wallet.
This mode of payment applies to all taxes from Domestic Taxes and
Customs Services as long as they are associated with an e-slip number and are
KES 70000 or below.
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